Terms And Conditions
Last Updated: Thursday, February 26, 2026
These Terms & Conditions (“Agreement”) govern your access to and use of AlQuranClasses.com and all related services (“Service”) provided by AlQuranClasses, a brand of ITGenerations Inc., Ontario, Canada.
By registering, enrolling in classes, booking a trial, or using our services, you agree to be legally bound by these Terms.
If you do not agree, please do not use our services.
1. About AlQuranClasses
AlQuranClasses provides online Quran education services, including one-to-one virtual Quran classes, subscription-based learning programs, and related educational services.
2. Eligibility
By using our Service, you confirm that:
• You are at least 18 years old, or
• You are a parent/legal guardian enrolling a minor
• All information provided during registration is accurate and complete
We reserve the right to suspend accounts containing false or misleading information.
3. Registration & Account Security
You are responsible for:
• Maintaining accurate account information
• Keeping login credentials secure
• All activities under your account
We are not liable for losses resulting from unauthorized account access due to your failure to protect your credentials.
4. Service & Scheduling
• Registration confirmation does not guarantee class scheduling until payment is received.
• Class schedules are confirmed via email.
• Schedule change requests must be submitted through official support channels — not through teachers directly.
• Students are expected to attend classes on time.
We reserve the right to reassign teachers if necessary for operational reasons.
5. Payments & Billing
All services are prepaid according to the selected subscription plan.
We use third-party payment processors, including:
• PayPal
• Stripe
• Bank transfers
We do not store customer credit card information.
By enrolling in a subscription, you authorize recurring billing unless cancelled in accordance with our Refund Policy.
Failure of payment may result in suspension or termination of services.
6. Refunds & Cancellations
All refunds and cancellations are governed by our official Fees & Refund Policy, available on our website.
By enrolling, you acknowledge and agree to that policy.
Refund requests must be submitted in writing via official email or support ticket. Requests made through teachers are not valid.
7. Teacher Non-Solicitation Policy
To protect our business and teachers, you agree not to:
• Solicit teachers for private lessons outside AlQuranClasses
• Exchange personal contact information for off-platform services
• Attempt to bypass the platform for payment
Violation may result in:
• Immediate termination
• Permanent account suspension
• Legal action if applicable
This clause survives termination of your account.
8. Code of Conduct
Users agree not to:
• Use abusive, threatening, or inappropriate language
• Record sessions without written permission
• Disrupt classes
• Share copyrighted material unlawfully
• Harass or discriminate against teachers or staff
We reserve the right to suspend or terminate accounts that violate this policy.
9. Intellectual Property
All website content, course materials, branding, logos, and digital content are owned by AlQuranClasses or are appropriately licensed.
You may not reproduce, distribute, modify, or resell any materials without written permission.
10. Technology Disclaimer
We aim to provide reliable service, but do not guarantee uninterrupted availability.
We are not responsible for:
• Internet disruptions
• Device failures
• Third-party platform outages
Services are provided on an “as available” basis.
11. Payment Disputes & Chargeback Policy
11.1 Contact Requirement
You agree to contact us at support@alquranclasses.com before initiating a chargeback or payment dispute.
11.2 Improper Chargebacks
If a chargeback is initiated for services delivered according to our policies:
• Your account may be suspended
• You remain responsible for unpaid balances
• Administrative and processing fees may be added
11.3 Evidence of Service Delivery
We maintain attendance logs, teacher reports, billing records, and communication history. These may be submitted to payment processors in response to disputes.
11.4 Fraudulent Disputes
Fraudulent chargebacks may result in permanent account termination and recovery actions.
12. Digital Service Acknowledgment
By enrolling and attending online classes, you acknowledge that:
• Services are digital and delivered upon class attendance
• Once a session is conducted, service is considered rendered
• Refund eligibility is governed solely by the Refund Policy
• Attendance logs and system records may serve as proof of delivery
13. Limitation of Liability
To the maximum extent permitted by law:
• We are not liable for indirect or consequential damages
• Total liability shall not exceed the amount paid during the most recent billing cycle
Nothing excludes liability where prohibited by law.
14. Indemnification
You agree to indemnify and hold harmless AlQuranClasses and ITGenerations Inc. from claims arising from:
• Violation of these Terms
• Misuse of services
• Breach of intellectual property rights
15. Mandatory Arbitration Agreement
Any dispute arising from these Terms or use of the Service shall be resolved exclusively through binding arbitration.
Arbitration shall:
• Be conducted in Ontario, Canada
• Be conducted in English
• Be decided by a single arbitrator
The decision shall be final and binding.
Small claims court actions are permitted where applicable.
16. Class Action Waiver
You agree that disputes shall be resolved individually and not as part of any class, consolidated, or representative action.
You waive any right to participate in class action litigation against AlQuranClasses.
17. Modifications
We may update these Terms at any time. Continued use of services constitutes acceptance of updates.
18. Governing Law
The laws of Ontario, Canada, govern these Terms.
Disputes shall be subject to the exclusive jurisdiction of the Ontario courts, subject to the arbitration clause above.
19. Contact Information
AlQuranClasses
c/o ITGenerations Inc.
Mississauga, Ontario, Canada
Email: support@alquranclasses.com
20. Parental Consent & Minor Enrollment
AlQuranClasses provides services to minors only through enrollment by a parent or legal guardian.
By enrolling a minor, you represent and warrant that:
• You are the child’s parent or legal guardian
• You have full legal authority to enter into this Agreement
• You consent to the minor’s participation in online classes
• You accept full financial and legal responsibility for the minor’s use of the Service
Parents are responsible for supervising minors during online sessions where appropriate.
We reserve the right to suspend services if parental authorization is disputed.
21. No Recording & Privacy Protection
To protect the privacy of students and teachers:
• Recording of live sessions is strictly prohibited unless expressly authorized in writing by AlQuranClasses.
• Screenshots, audio capture, screen recording, or redistribution of sessions is prohibited.
• Unauthorized recording may result in immediate account termination.
AlQuranClasses may record sessions internally for quality assurance, dispute resolution, training, and safety purposes.
Such recordings remain the property of AlQuranClasses.
22. Binding Electronic Consent
By clicking “I Agree,” submitting payment, or accessing classes, you:
• Provide legally binding electronic consent
• Agree that electronic acceptance constitutes a legally enforceable contract
• Waive any requirement for a handwritten signature
Electronic records of agreement shall be admissible in dispute resolution.
23. Late Payments & Collections
If payment fails or is declined:
• Access to services may be suspended immediately
• Outstanding balances remain payable
• We reserve the right to pursue recovery of unpaid amounts
If an account becomes delinquent:
• Collection fees
• Administrative costs
• Payment processor penalties
• Legal fees
May be added to the outstanding balance to the extent permitted by law.
24. Limitation of Damages Cap
To the fullest extent permitted by law:
Our total cumulative liability for any claims arising under this Agreement shall not exceed:
The total amount paid by you to AlQuranClasses during the three (3) months preceding the event giving rise to the claim.
We shall not be liable for:
• Loss of profits
• Emotional distress
• Educational outcome dissatisfaction
• Indirect or consequential damages
Some jurisdictions may not allow limitations — in such cases, liability is limited to the maximum permitted by law.
25. U.S. Customer Jurisdiction Clarification
For customers residing in the United States:
• You agree that this Agreement is governed by Ontario, Canada law
• You agree to resolve disputes via binding arbitration as stated above
• You waive objections to jurisdiction based on convenience or location
If arbitration is deemed unenforceable in your jurisdiction, disputes shall be resolved exclusively in Ontario, Canada courts.
26. Educational Outcome Disclaimer
AlQuranClasses provides educational instruction services only.
We do not guarantee:
• Specific memorization results
• Religious certification outcomes
• Academic or spiritual advancement
Student progress depends on attendance, effort, and parental involvement.
27. Force Majeure
We shall not be liable for delays or failures caused by events beyond reasonable control, including:
• Internet outages
• Government restrictions
• Natural disasters
• Platform provider failures
• Labor disruptions
